Thank you for using Nabo Delivery. These Terms and Conditions (the “Terms” or the “Agreement”) constitute a legally-binding agreement made between you, whether personally or on behalf of an entity (“you”) and Smartcart Neighborhood Delivery, LLC (“nabo,” “we,” “us” or “our”), concerning your access to and use of our applications, website www.nabodelivery.com, and all of our products, websites, media forms and/or channels (collectively, the “App”). You agree that by creating an account on our App or by otherwise accessing the App in any other way, you have read, understood, and agree to be bound by all of these Terms.
IF YOU DO NOT AGREE WITH ALL OF THE TERMS HEREIN, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE APP AND YOU MUST DISCONTINUE USE IMMEDIATELY.
The information provided on the App is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. Accordingly, those persons who choose to access the App from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.
The App is intended for users who are at least 18 years old or otherwise have the permission of their parent(s) or legal guardian(s) to access the App.
Our vision for Nabo is to connect neighbors and build stronger communities by providing a platform for neighbors to shop for each other and help each other.
Our mission is to build a platform that makes it easy, fun and economical for neighbors to have items ordered online delivered to their homes when they want. We want neighbors to be able to shop for their neighbors while they are already shopping for themselves.
We recognize that shopping at essential stores like supermarkets, pharmacies and home improvement stores is time-consuming and people would rather save that time. We know that the current marketplace of service providers in the grocery delivery space has become prohibitively expensive due to runaway price markups, high fee structures and oversized corporate infrastructure that has forgotten about the people it was designed to serve. Nabo was created to address this problem. We also look forward to expanding our business into restaurant delivery.
Nabo serves two kinds of users (our “Users”) - Shoppers and Customers. We connect Shoppers and Customers within each of our neighborhoods in a novel and unique way. Through Nabo, Shoppers can shop for neighboring Customers while they are already shopping for themselves, or are about to go to shop for themselves (they get reimbursed in their chosen method (Zelle/Cashapp) before 7AM CT on the following day) and Customers can fulfill their needs without having to leave the comfort of their homes.
Neighbors can thank neighbors for delivering their products through tipping if they so choose, and Nabo serves as a facilitator in each neighborhood to foster new connections and relationships at a time when people need each other more than ever.
Nabo also supports a 'Pick up' feature where customers can place a pick up order with stores that partner with us in Pick up. Once a user places a pick up order, the store fulfills the order and then the customer goes and collects the order. The coordination for the pick up is between the store and the customer.
To read more about how Nabo serves its Shoppers and Customers, visit our Terms of Service by clicking here.
You agree to defend, protect, indemnify and hold Nabo its subsidiaries, affiliates, officers, agents, predecessors and successors in interest, and other partners and employees, harmless from any loss, liability, claim, or demand, including reasonable attorneys’ fees, arising out of or related to:
The App and services related to the App are intended for your own personal use. By using the App, you agree not to:
Nabo strives towards customer satisfaction with the App and related services we provide. If you do business with us and are not satisfied, please contact Nabo’s Customer Service department (see below for contact details) and we will work with you to rectify your experience with us. Disputes, if any, must be raised with our customer service department within 2 hours of your order delivery.
Except as expressly set forth in these Terms, nothing contained herein shall be construed as conferring any license or right, by implication or otherwise, under any of our copyrights or other intellectual property rights. You agree that this App and our content is protected by all applicable copyrights, trademarks, service marks, patents or other proprietary rights and laws.
This App may include various product names, business names, logos, slogans and other marks in which we have a registered trademark interest or other protectable interest (collectively “Nabo’s Property”). It may also include product names, business names, logos, slogans and other marks in which others have a protectable interest (collectively “Other Materials”). You may not copy, download, display, distribute, modify or sublicense any of Nabo’s Property or Other Materials on the App without the prior express written permission of the appropriate owners.
In no event will we be liable for any damages whatsoever, whether direct, indirect, general, special, compensatory, consequential, and/or incidental, arising out of or relating to the App, or use thereof.
Nothing contained in the App or in any written or oral communications from Nabo or its employees or agents shall be construed to make any promise, covenant, warranty, or guaranty, all of which are explicitly disclaimed hereby, contrary to the statements and disclaimers contained in this paragraph.
The content and functionality on the App are offered “as is” without warranty of any kind, either express or implied, including, without limitation, implied warranties of merchantability, fitness for a particular purpose, title and non-infringement.
We make no warranties, express or implied, as to the ownership, accuracy, completeness or adequacy of the App content or the related services therein or that the functionality of the App will be uninterrupted or error-free or free from virus or third party attack. You hereby acknowledge that your use of the App is at your sole risk.
UNDER NO CIRCUMSTANCES SHALL NABO, ITS OFFICERS, OWNERS, EMPLOYEES OR AGENTS AND THEIR RESPECTIVE HEIRS, SUCCESSORS AND ASSIGNS BE LIABLE FOR ANY DAMAGES, INCLUDING DIRECT, INCIDENTAL, PUNITIVE, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES THAT DIRECTLY OR INDIRECTLY RESULT FROM USE OF, OR INABILITY TO USE, THE APP OR THE SERVICES OR THE INFORMATION CONTAINED THEREIN, INCLUDING WITHOUT LIMITATION FOR VIRUSES ALLEGED TO HAVE BEEN OBTAINED FROM THE APP, EVEN IF NABO HAS BEEN NOTIFIED OF THE POSSIBILITY OF SUCH DAMAGES OR LOSSES AND REGARDLESS OF THE THEORY OF LIABILITY.
TO THE GREATEST EXTENT PERMITTED BY LAW, YOU AGREE THAT IN NO EVENT WILL NABO HAVE ANY LIABILITY, CONTINGENT OR OTHERWISE, FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES IN ANY WAY ARISING OUT OF OR RELATING TO THE AGREEMENT, THE APP OR RELATED SERVICES, INCLUDING, BUT NOT LIMITED TO: LOST PROFITS, LOST DATA, LOSS OF GOODWILL, COPYRIGHT INFRINGEMENT, WORK STOPPAGE, EQUIPMENT FAILURE OR MALFUNCTION, PERSONAL INJURY, PROPERTY DAMAGE, OR ANY OTHER DAMAGES OR LOSSES, EVEN IF NABO HAS BEEN ADVISED OF THE POSSIBILITY THEREOF, AND REGARDLESS OF THE LEGAL OR EQUITABLE THEORY (CONTRACT, TORT, STATUTE, INDEMNITY OR OTHERWISE) UPON WHICH SUCH LIABILITY IS BASED.
In the event that any of the foregoing limitations are deemed to be unenforceable, to the greatest extent permitted by law, you agree that the entire aggregate liability of Nabo and sole remedy available to any user in any case in any way arising out of or relating to the Terms, the App or related services shall be limited to monetary damages that in the aggregate may not exceed the greater of $250.00 or the sum of any amount paid by the user to Nabo during one (1) month prior to notice to Nabo of the dispute for which the remedy is sought, whichever amount is lesser.
The App may allow business and customer users to post images, audio, text, video, links to other sites, or other content to the App (collectively “User Content”). Neither Nabo nor any of its affiliates endorses these entities or individuals nor are we in any way associated with any of the materials that they may post on or through the App. Neither Nabo, its subsidiaries, affiliates, officers, agents, predecessors and successors in interest, and other partners shall have any responsibility or liability of any nature whatsoever arising in connection with any materials provided by these entities or individuals or in connection with any conduct of these entities or individuals.
Each User who posts any User Content acknowledges and agrees that we have the right, in our sole discretion, to take down or remove or alter any and all User Content we deem inappropriate, illegal or otherwise offensive. Any user who posts any User Content hereby represents that such User Content does not violate any third-party intellectual property rights and further grants us a license to show and make this content accessible on the App or any successor or affiliate app or website. By posting any User Content to the App, you hereby agree to indemnify us from any damages and claims related to the User Content, including but not limited to any infringement, misappropriation, libel or other claims.
We reserve the right, but not the obligation, to: (1) monitor the App for violations of these Terms; (2) take appropriate legal action against anyone who, in our sole discretion, violates the law or these Terms, including without limitation, reporting such individual to law enforcement authorities; (3) in our sole discretion and without limitation, refuse, restrict access to, limit the availability of, or disable (to the extent technologically feasible) any of your contributions or any portion thereof; (4) in our sole discretion and without limitation, notice, or liability, to remove from the App or otherwise disable all files and content that are excessive in size or are in any way burdensome to our systems; and (5) otherwise manage the App in a manner designed to protect our rights and property and to facilitate the proper functioning of the App.
We reserve the right to change, modify, or remove the content on the App at any time or for any reason at our sole discretion without notice. However, we have no obligation to update any information on our App. We also reserve the right to modify or discontinue all or part of the App without notice at any time. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the App.
We cannot guarantee the App will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the App, resulting in interruptions, delays, or errors. We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the App at any time or for any reason without notice to you. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the App during any downtime or discontinuance of the App. Nothing in these Terms will be construed to obligate us to maintain and support the App or to supply any corrections, updates, or releases in connection therewith.
You are responsible for maintaining the confidentiality of the username and password that you designate during the registration process, and you are fully responsible for all activities that occur under your username and password. You agree to (1) immediately notify Nabo of any unauthorized use of your username or password or any other breach of security, and (2) ensure that you exit from your account at the end of each session. Nabo will not be liable for any loss or damage arising from your failure to comply with this provision. You should use particular caution when accessing your account from a public or shared device so that others are not able to view or record your password or other personal information. If you share your device with others, you may wish to consider disabling your auto-sign in feature if you have it linked to your Nabo account.
Opening and using the App, sending us e-mails or in-App messages, and filling in requested information constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via e-mail and on the App, satisfy any legal requirement that such communications be in writing. You hereby agree to the use of electronic signatures, contracts, orders, and other records, and to electronic delivery of notices, policies, and records of transactions initiated or completed by us or via the App. You hereby waive any rights or requirements under any statutes, regulations, rules, ordinances, or other laws in any jurisdiction which require an original signature or delivery or retention of non-electronic records, or to payments or the granting of credits by any means other than electronic means.
These Terms shall remain in full force and effect while you use the App. Without limiting any other provision of these Terms, we reserve the right to, in our sole discretion and without notice or liability, deny access to and use of the App (including blocking access), to any person for any reason or for no reason, including without limitation for breach of any representation, warranty, or covenant contained in these terms or any applicable law of regulation. We may terminate your use of or participation in the App or delete your account and any content or information that you posted at any time, without warning, at our sole discretion.
If we terminate or suspend your account for any reason, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party, even if you may be acting on behalf of the third party. In addition to terminating or suspending your account, we reserve the right to take appropriate legal action, including without limitation pursuing civil, criminal, and injunctive redress.
If any provision of these Terms is found to be invalid by any court having competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of these Terms, which shall remain in full force and effect. No waiver of any term shall be deemed a further or continuing waiver of such term or any other term. In addition, our failure to enforce any term shall not be deemed as a waiver of such term or otherwise affect our ability to enforce such term at any point in the future.
These Terms and our legal obligations hereunder are subject to the laws of the State of Texas, regardless of your location. You hereby consent to the exclusive jurisdiction of and venue in the federal and state courts located in Texas, United States of America, in all disputes arising out of or relating to the App.
In the event that Nabo is successful in whole or in part in any action or proceeding related to or arising from this Agreement, otherwise known as being the “substantially prevailing party” in such an action, you shall be responsible for Nabo’s attorneys’ fees and costs.
These Terms and any policies or operating rules posted by us on the App or in respect to the App constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Terms shall not operate as a waiver of such right or provision. These Terms operate to the fullest extent permissible by law. We may assign any or all of our rights and obligations to others at any time. We shall not be responsible or liable for any loss, damage, delay, or failure to act caused by any cause beyond our reasonable control. There is no joint venture, partnership, employment or agency relationship created between you and us as a result of these Terms or use of the App. You agree that these Terms will not be construed against us by virtue of having drafted them. You hereby waive any and all defenses you may have based on the electronic form of these Terms and the lack of signing by the parties hereto to execute these Terms.
For questions or concerns, we can be contacted by e-mail at firstname.lastname@example.org, or by mail sent to:
Attn: Customer Service
Smartcart Neighborhood Delivery, LLC
10601 Clarence Drive, Suite 250
Frisco, TX 75033